{"id":164,"date":"2024-10-07T11:23:44","date_gmt":"2024-10-07T11:23:44","guid":{"rendered":"https:\/\/itgatewaysolution.in\/?page_id=164"},"modified":"2024-10-24T07:33:47","modified_gmt":"2024-10-24T07:33:47","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/itgatewaysolution.in\/index.php\/refund-policy\/","title":{"rendered":"Cancellation &#038; Refund Policy"},"content":{"rendered":"<h1>Cancellation &amp; Refund Policy<\/h1>\n<h5>Last updated on 07-10-2024 16:52:16<\/h5>\n<p>IT GATEWAY SOLUTION believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:<\/p>\n<p><strong>Cancellation Policy<\/strong><\/p>\n<ul>\n<li><strong>Service Initiation:<\/strong> Once a service has commenced, cancellation requests must be submitted in writing. You may cancel services at any time; however, any work performed prior to cancellation will be billed accordingly.<\/li>\n<li><strong>Notice Period:<\/strong> A minimum notice period of 14 days is required for the cancellation of ongoing services or consultation sessions.<\/li>\n<\/ul>\n<h4>Refund Policy<\/h4>\n<ul>\n<li><strong>Non-Refundable Services:<\/strong> All services provided, including support and consultation, are non-refundable due to their intangible nature. Once a service is rendered, it cannot be returned or undone. Any advance payments made for future services are also non-refundable, as they are allocated to project planning and resource commitment.<\/li>\n<\/ul>\n<h4>Client Responsibilities<\/h4>\n<ul>\n<li><strong>Timely Communication:<\/strong> Clients are responsible for communicating any issues or concerns promptly. Failure to do so may impact service delivery and satisfaction.<\/li>\n<li><strong>Reviewing Agreements:<\/strong> Clients should review service agreements carefully before commencement to understand the scope and terms of services provided.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy Last updated on 07-10-2024 16:52:16 IT GATEWAY SOLUTION believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellation Policy Service Initiation: Once a service has commenced, cancellation requests must be submitted in writing. You may cancel services at any time; however, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/pages\/164"}],"collection":[{"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/comments?post=164"}],"version-history":[{"count":5,"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/pages\/164\/revisions"}],"predecessor-version":[{"id":226,"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/pages\/164\/revisions\/226"}],"wp:attachment":[{"href":"https:\/\/itgatewaysolution.in\/index.php\/wp-json\/wp\/v2\/media?parent=164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}